Clinical Trial: Comparing the Effectiveness of AI Chatbot with That of Telephone Hotline
Study Status: COMPLETED
Recruit Status: COMPLETED
Condition: Telephone Hotlines
Study Type: OBSERVATIONAL
Official Title: Comparing the Effectiveness of an AI Chatbot with That of a Telephone Hotline for Answering COVID-19 Related Issues
Brief Summary:
The COVID-19 pandemic has significantly impacted the wellbeing of people in Hong Kong, leading to social distancing policies and changes in healthcare service utilization.School closures and remote work have increased stress levels for parents and children.Vulnerable populations, such as low-income families and children with special needs, are at higher risk of maltreatment and mental health issues.Parental burnout has become a concern as parents juggle work, childcare, and education responsibilities.There is a…
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